SERVICE UPDATE & IMPORTANT CHANGES IN 2026
Thank you for choosing us as your residential waste service provider. As a locally owned and operated company, we take pride in offering dependable, high-quality service with a personal touch—and we’re grateful for the opportunity to serve your household and community.
Community First
Over the past year, we’ve made significant improvements to better serve you:
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Expanded our routes into Leelanau County and parts of Grand Traverse and Wexford Counties
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Added new trucks and drivers to ensure reliable, on-time pickups
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Increased office staff to improve responsiveness and customer support
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Supported our communities through local sponsorships, donations, and volunteer efforts
WHAT’S AHEAD
2026 Rate Changes
Effective January 1, 2026, we will be implementing a rate adjustment to continue investing in reliable service and keeping up with rising operational costs.
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Rates may vary slightly depending on your location and level of service.
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We adjust rates only once annually.
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All increases are reinvested directly into service improvements and maintaining transparency.
Residential Large Item
Beginning September 2025, large item pickups will be available only during the third week of each month.
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To be included, you must call and schedule at least one week in advance to be included.
- A disposal fee will apply for large item collections.
Transfer Station Updates
Our Transfer Station remains open to the public:
Monday–Friday, 8:00 a.m. to 5:00 p.m.
We remain committed to keeping rates affordable while providing safe, efficient, and accessible waste disposal options for our customers.
Ways to Save
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Avoid credit card processing fees by paying via ACH (electronic check)
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Complete the ACH form online at: ACH AUTHORIZATION FORM
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Save 10% by paying for the full year in advance
WE’RE HERE FOR YOU!
f you have any questions about these changes or need help updating your payment method or service plan, please reach out to our team—we’re happy to assist.
We truly appreciate your continued trust and support, and we look forward to serving you in 2026 and beyond.